Copilot for Business

Unlock the true value of Copilot: from prospecting to invoicing

Coexya and Talan are hosting a live morning event from Microsoft Labs in Lyon, focusing on Copilot and agentic AI for customer relations professions.

💡 What you will discover in a session featuring multiple demos:

We will demonstrate the tangible value of AI through a comprehensive scenario covering the entire customer lifecycle: from marketing to contracting, including sales and customer service.

• Generate opportunities: pre-built agents for prospecting in Dynamics 365 and assistants for marketing journeys in Customer Insights.
• Collaborate and persuade: Microsoft 365 Copilot to prepare your meetings, structure your content, analyse your sources and gain momentum with your customers.
• Manage in conjunction with the rest of the IT system: agents connected to third-party tools such as SAP and ServiceNow to leverage ticket data, enrich customer knowledge, and retrieve contractual data.