Our commitments
Our accreditations and certifications
Member of the Global Compact
Through this commitment, we affirm our determination to uphold the 10 principles relating to respect for human rights, international labour standards, the environment and the fight against corruption.
2024 rating : 74/100 (silver medal)
With a score of 74/100, Coexya ranks in the top 15% of all companies assessed by Ecovadis.
ISO 27001 certification
Coexya is certified to ISO 27001, the international standard for information security. This certification confirms our commitment to effectively protecting the data of our customers and employees, and to continuously improving our information management system.
Score 2024 : 917/1000
CyberVadis provides an independent assessment of the performance of our Corporate Social Responsibility (CSR) management system.
Great Place To Work® certification
Obtaining Great Place to Work® certification recognises our commitment to providing a fulfilling and collaborative working environment.
History of the Coexya Group’s CSR approach
CSR highlights – before structuring:
2007: First steps towards responsible digital technology with server virtualisation and optimisation of our IT infrastructure
2010-2011: Committed to energy transition with the construction of HQE buildings, and to CSR governance by joining the Global Compact
2012-2013: External assessment of our CSR performance with our first EcoVadis rating, implementation of an IT equipment recycling policy, and introduction of two HR interviews per year
2014: Launch of the soft mobility programme with a fleet of electric bikes
2017: Extension of the programme with electric cars
2018: Enhancement of well-being at work: disconnection charter, QVCT activities, gym, and delivery of fruit and vegetable baskets
2019: Signing of an agreement on working hours
2020: Support for retraining and professional reintegration through a partnership with Handishare
Structuring our CSR approach:
2021:
– Creation of a CSR committee and a carpooling platform
– Signing of an agreement on remote working and implementation of charters on ethics, prevention and respect at work
– Post-Covid support with conferences, sophrology and yoga
– First carbon and energy assessment across all our sites, widespread waste sorting and end of disposable cups
2022:
– Structuring our CSR approach with the creation of a dedicated position and the definition of our purpose
– Strengthening sustainable mobility with 75% coverage of transport season tickets
– Migration to a more environmentally friendly data centre
– Energy transition: gradual switch to 100% renewable energy suppliers
2023:
– Updating our supplier code of conduct
– Launching a training course in digital eco-design
– Formalising our HR and social policy
– Continuing our carbon assessments and changing energy suppliers
2024:
– Roll-out of the sustainable mobility package and signing of the employer carpooling charter
– Development of eco-design training and diagnostics for our solutions with Fruggr
– New HR initiatives: induction programme, ‘Working well together’ day, Coexya Academy and hybrid working guide
A historic approach
Coexya’s CSR approach has been developed step by step over more than 15 years.
From server virtualisation to the integration of our first commitments to governance and sustainable mobility, the first phase, from 2007 to 2020, illustrates the gradual maturation of our CSR policy, with structural actions in the areas of energy transition, quality of life at work and business ethics.
From 2021 onwards, the approach will take on a new dimension with the establishment of a CSR governance body, the creation of a dedicated position in 2022, the implementation of cross-functional policies and the acceleration of commitments to responsible digital technology, marking a turning point in our approach.
Our purpose, mission and values
At Coexya, we believe that our role goes beyond supporting companies in their digital transformation. Technological advances are redefining the way we live and work, and these changes bring with them new challenges.
We believe that value creation is based on a balance between economic performance, social commitment and environmental preservation. With this in mind, our purpose has been collectively defined with our employees as follows : “Acting for innovation and progress while respecting people and the planet”
Our mission is to transform organisations and society through technological innovation and collective intelligence. From the development phase of our solutions, we apply the principles of eco-design (RGESN) and accessibility (RGAA). Our approach is also based on assessing their social and environmental impact in order to limit their footprint, and on the collective intelligence of our multidisciplinary teams to respond to the challenges faced by our clients and society.
We are guided by three values :
- Commitment : nurturing a lasting relationship of trust with our clients (+65% commitment in project mode) and innovating with pragmatism.
- Respect : promoting diversity, inclusion and autonomy for all.
- Sharing : encouraging cooperation, conviviality and the dissemination of knowledge.
Discover our CSR manifesto
Discover our CSR approach, the pillars that underpin our actions and our major commitments in terms of social and economic responsibility.
Download
Structured CSR governance
Since 2021, our CSR approach has been steered by a CSR Committee that brings together representatives from support functions and operational departments on a monthly basis.
In 2022, governance was strengthened with the creation of a position dedicated to the operational management of CSR projects and the coordination of cross-functional projects.
Our governance is based on several levels of management in order to coordinate our strategic and operational orientations.
Supplier Code of Conduct
Our partners and suppliers play a major role in our success. That's why we want to share our commitment to sustainable development with them and involve them alongside us in a responsible approach.
DownloadOur Sustainable Development Goals (SDGs)
In 2022, we adopted the SDGs as a benchmark for structuring our CSR strategy.
Following discussions with our internal and external stakeholders, we identified four priority SDGs that are directly linked to our business lines and strategic priorities.
Our projects are cross-functional and contribute to several SDGs simultaneously. As such, our four priority SDGs are interconnected with other sustainable development goals.
Discover our CSR report in french
We are committed to providing transparent information on our environmental and social footprint.
Download
2024 Review & 2025 Outlook for CSR at Coexya
Governance and Strategy reflected in our Ecovadis rating
Our Ecovadis rating improved by 7 points, rising from 66 to 73 out of 100 in 2024. We thus exceeded our initial target of 69 out of 100. This improvement reflects the impact of our commitment to CSR. In 2025, we will continue this momentum and aim for a minimum score of 76 out of 100.
Pillar 1 : Leveraging innovation and technical expertise to promote sustainability
Taking action for responsible digital technology
In 2024, our responsible digital technology approach was structured around three areas. We tested several tools for assessing the environmental impact of our digital services, including the Fruggr solution, which measures the footprint of applications. In 2025, we want to make the calculation of our projects’ impact standard practice. We have also automated the shutdown of virtual machines outside of usage periods, allowing teams to restart their VMs as needed. An initial trial in Rennes reduced energy consumption by 20%. We have also developed a three-module training programme on responsible digital technology. From 2025, this programme will be integrated into the training curriculum for our operational teams, alongside the training they receive on security and cybersecurity. To reinforce this initiative, a responsible digital technology advisor will be appointed in each business unit.
Pillar 2 : Developing our talent to build a shared future
Committing to our development
We have put sustainable financing in place and set targets to achieve this. These targets were met in 2023. The results for 2024 are currently being audited. We aim to maintain a 5% work-study programme rate among our workforce, a 46% conversion rate and ISO 27001 certification for 88% of our BUs. We have consolidated our vigilance measures with an alert process, the appointment of an ethics committee and the strengthening of our internal controls to comply with the Sapin II law. In 2025, our Coexya Academy will roll out a mandatory anti-corruption awareness programme. We are also continuing our compliance with the CSRD.
Promoting the development of our employees
In 2024, we expanded the Coexya Academy’s offering with an integration programme dedicated to new hires. It includes awareness training on workplace violence and disabilities in the workplace, and serves as a reminder of internal rules. A national awareness campaign on neuroatypicality brought together 200 employees this year. The Open Your Mind remote learning programme was relaunched nationwide to provide employees with a space for discussion and knowledge sharing on sustainability issues.
Participating in the development of the local economy
We continued our work with schools. In addition to the 67 work-study students representing 10% of our workforce, we also welcomed 53 interns. We supported INSA students in their educational projects to develop an app for ecological challenges. We are also working to integrate young people from priority neighbourhoods through a partnership with JobIRL, where our employees can mentor, act as career ambassadors, participate in forums and support interns. In 2024, we welcomed 12 students for an immersive day on digital professions and are continuing this commitment with weeks dedicated to Year 10 and Year 11 internships.
Pillar 3 : Ensuring a healthy and fulfilling work environment
Maintaining a work environment conducive to fulfilment
To tailor our initiatives to the expectations of our teams, we rely on feedback from them, but also and above all on the listening barometer that we conduct each year. Based on regular discussions, we also ensure that we gather areas for improvement to be implemented. In response to new ways of working, this year we have drawn up a guide to best practice in hybrid working. We have also made efforts in the area of professional equality, with enhanced measures to reduce pay gaps and monitor promotions. Finally, we organise health prevention campaigns and encourage initiatives that promote cohesion and well-being.
Pillar 4 : Reducing our environmental impact and raising awareness of environmental issues within our ecosystem
Encouraging mobility and raising awareness of sustainability issues
In 2024, we trained a team of 15 facilitators in climate frescoes. This workshop will target all new recruits, as well as any employees who wish to participate. In 2024, 120 employees have already been made aware of these issues. In terms of sustainable mobility, we have expanded our offering to include, in addition to bicycles, cars and transport subscriptions, a sustainable mobility package, and we have signed the employer carpooling charter. We also encourage discussion on sustainability issues. In early 2025, we launched the first edition of Ecoexya, our eco-challenge app, with three challenge campaigns planned each year. The principle is to take on challenges, share your actions and allow the winners to support a pre-selected charity. We will also organise quarterly CSR awareness sessions for new recruits, a one-hour format aimed at strengthening their understanding of our issues and commitments as soon as they join the company.
Adopting more environmentally friendly practices
SAMI helped us to calculate our 2023 carbon footprint using the GHG Protocol methodology. We want to strengthen our collaboration with our suppliers in order to better understand their impact and economic carbon intensity, with the aim of refining our greenhouse gas emissions analysis and mutually improving our practices. In terms of energy transition, 66% of our energy consumption comes from renewable sources, and we are working to increase this share. Finally, we have strengthened our waste management with the implementation of collection by Élise in Lille, the recycling of cigarette butts at our Lyon agency with Tchaomégot, and the reconditioning and recycling of our IT equipment by Arte. In 2025, we will continue these actions by further structuring the monitoring and reporting of IT waste.
Combining our actions to strengthen our impact
In 2024, we joined the Talon group, opening up new opportunities for collaboration. This partnership allows us to exchange best practices in CSR, identify areas for mutual improvement, and harmonise our approaches to capitalise on and strengthen the impact of our actions.
Our strategic priorities reflect our four priority SDGs
Our CSR strategy is based on four pillars :
- Leveraging innovation and technical expertise to drive sustainability
- Developing our talent to build a shared future
- Ensuring a healthy and fulfilling working environment
- Reducing our environmental footprint and raising awareness of environmental issues within our ecosystem
Meet Victoire, CSR Project Manager at Coexya
Meet Victoire, CSR Project Manager at Coexya
Hello, I’m Victoire Canovas, a CSR (Corporate Social Responsibility) Project Manager on a work-study programme at the Coexya group for the past year. Alongside this role, I’m completing a Master’s degree in Socio-Economic and Environmental Responsibility of Organisations at the IAE in Lyon.
What is CSR?
Corporate Social Responsibility is an approach that integrates economic, social, societal, and environmental considerations into a company’s activities and strategies. It’s a proactive effort aimed at respecting and contributing to our ecosystem, promoting the common good, and reducing environmental impact. CSR involves implementing concrete actions within the company, such as reducing greenhouse gas emissions or establishing policies to enhance quality of life and workplace conditions. It also encourages employees to adopt eco-friendly practices in their daily lives and to reconsider consumption habits.
What are your responsibilities at Coexya?
role is to lead the CSR projects defined by the CSR committee. I oversee the implementation of our action plan across four key areas.
Firstly, in the area of governance, we structured our CSR strategy with an initial plan covering the 2022–2023 period. We identified the sustainable development goals (SDGs) most aligned with our priorities and activities, defined our purpose, developed our materiality matrix, drafted our CSR manifesto, and published the latest version of our CSR report.
In 2024, we’ll focus on preparing internally for the implementation of the CSRD (Corporate Sustainability Reporting Directive) and continuously improving our Ecovadis rating, which has already increased by 5 points this year, reaching a score of 66 out of 100. We are proud of this achievement, which places us in the top 7% of companies in our industry evaluated by Ecovadis.
In terms of workplace relations and conditions, as a service-oriented business, we prioritise training and improving employee well-being. For example, we introduced an environmental awareness module for all employees through our Coexy’Academy.
On the environmental front, we have always championed electric mobility and, by the end of this year, we’re implementing the sustainable mobility allowance to take it further. We’re also transitioning to renewable energy providers, completing carbon assessments for our new subsidiaries, and renewing the assessment for the group’s historic scope.
Regarding business ethics, Coexya has adhered to ISO 27001 standards since 2019, ensuring the protection, improvement, and performance of information management systems. This year, we’ve decided to go further by revising our business ethics code and supplier code of conduct in line with Sapin II legislation.
Throughout the year, I ensure compliance with relevant regulations and manage both internal and external communications across these themes.
What are the medium- and long-term CSR goals?
Some examples of our 2024 goals include:
Achieving a minimum score of 69 out of 100 in our next Ecovadis rating.
Welcoming nine career changers and three interns undergoing reintegration.
Maintaining at least 5% of our workforce as apprentices.
Powering at least 90% of delivery points and metering points with renewable energy.
Working on eco-design by developing a training pathway for our employees.
Continuing our responsible purchasing efforts by creating guidelines for partners and employees.
For more information, I encourage you to read the new version of our 2023 CSR report, available on our website.
