Groupama

We support Groupama as they roll out Sinequa software to aggregate structured and textual data.

Make advisors’ daily work easier by providing an optimized 360° view through a data-driven approach.

A library of components that can be easily integrated into applications has been used in the form of graphic widgets to allow search data to be explored and presented in a graphic manner.

Implementation:

  • Integration into the V360 software of telephony data from the Data Lake for the regional banks using the Genesis community solution (which feeds the Data Lake).
  • Displaying the following features in the form of components (based on Angular technology) that can be integrated into SMART
    • Search area displaying a list of suggestions as you type
    • List of search results
    • List of the last searches executed by the user
    • Timeline showing the interactions between Groupama and the customer
app

Features tailored to the needs of sales representatives

Groupama implemented a dedicated application for its sales teams to aggregate customer data and facilitate their day-to-day work.

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An agile approach throughout the project

Supported by a working group composed of sales representatives from various regional branches, agile workshops enabled the prioritization, development, and iterative improvement of the application and its features.

Coexya supported Groupama through several phases of the project:

  • Preliminary study of solutions to meet the identified needs

  • Project scoping and agile management

  • Tool specification and design

  • Front-end application development with Vue.js, and microservices development with Java Spring Boot

  • Integration and configuration of the Sinequa search engine, as well as data indexing from multiple sources, including Kafka for real-time indexing

  • Assistance with deployment and maintenance of the solution

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